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Privacy Policy

Last Updated: November 14, 2024


Overview
 

At Blue Harmony Candles, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.

 
Information We Collect
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Personal Information
 
We collect information that you provide directly to us, including:

  • Name and email address

  • Billing and shipping addresses

  • Payment information (processed securely through our payment providers)

  • Phone number (optional)

  • Order history

  • Account preferences

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Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address

  • Browser type

  • Device information

  • Cookies and similar technologies

  • Website usage data

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How We Use Your Information


We use your information to:

  • Process and fulfill your orders

  • Communicate about your purchases

  • Send order updates and shipping notifications

  • Provide customer support

  • Send marketing communications (with your consent)

  • Improve our products and services

  • Protect against fraud and unauthorized transactions

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Information Sharing


We do not sell, rent, or trade your personal information. We may share your information with:

  • Shipping partners (to deliver your orders)

  • Payment processors (to process transactions)

  • Service providers (who assist with our operations)

  • Legal authorities (when required by law)

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Your Rights
You have the right to:

  • Access your personal information

  • Update or correct your information

  • Opt-out of marketing communications

  • Delete your account

  • Request information about how your data is used

  • ​

Security
We implement reasonable security measures to protect your information. This includes:

  • Secure SSL encryption

  • Regular security assessments

  • Limited employee access to personal data

  • Secure data storage

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Cookies
We use cookies to:

  • Remember your preferences

  • Maintain your shopping cart

  • Analyze site traffic

  • Improve site functionality

You can manage cookie preferences through your browser settings.


Marketing Communications
We may send you promotional emails about:

  • New products

  • Special offers

  • Events and workshops

  • Company updates

You can unsubscribe at any time using the link in our emails.


Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children.
 

Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by:

  • Posting the new policy on our website

  • Sending an email notification

  • Updating the "Last Updated" date

 

Contact Us
If you have questions about this Privacy Policy, please contact us:

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Texas Privacy Rights

As a Texas-based business serving Texas residents, we comply with all applicable Texas privacy laws and regulations. Texas residents have certain rights regarding their personal information:

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Your Rights as a Texas Resident

  • Right to know what personal information we collect and how we use it

  • Right to access your personal information

  • Right to correct inaccurate personal information

  • Right to reasonable security measures protecting your data

  • Right to be notified in the event of a data breach affecting your personal information

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Texas Identity Theft Enforcement and Protection Act

In accordance with Texas Business and Commerce Code § 521.052, we:

  • Implement reasonable procedures to protect your personal information

  • Properly dispose of sensitive personal information when no longer needed

  • Notify affected individuals of any breach of system security containing sensitive personal information

 

California Privacy Rights
California residents have additional rights under the CCPA, including:

  • Right to know what personal information is collected

  • Right to delete personal information

  • Right to opt-out of the sale of personal information

  • Right to non-discrimination for exercising these rights

 

International Customers
If you are accessing our site from outside the United States:

  • Your information may be transferred to and stored in the U.S.

  • By using our services, you consent to this transfer

  • We comply with applicable data protection laws

 

Data Retention
We retain your information for as long as:

  • Your account is active

  • Needed to provide services

  • Required by law

  • Necessary for legitimate business purposes

 

Business Transfers
If we sell or merge our business, your information may be transferred as part of that transaction, subject to the same privacy commitments.


Your Consent
By using our website, you consent to this Privacy Policy. If you disagree with this policy, please discontinue use of our site.
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